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Re: [EP-tech] IRStats2 downloads graphic not complete

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Hi Bilal,

If you have access to the SQL database, do you get any results if you run the query:

 

SELECT * FROM `irstats2_downloads` WHERE `datestamp` = 20210610;

 

This is checking to see if IRStats2 has processed the stats via a scheduled overnight process.

 

If you can run a “ crontab -l “ as your eprints user you should have an entry that looks something like:

 

0 7 * * * /opt/eprints3/archives/<REPO_SHORT_NAME>/bin/stats/process_stats <REPO_SHORT_NAME>

 

Alan

 

From: <eprints-tech-bounces@ecs.soton.ac.uk> on behalf of "eprints-tech@ecs.soton.ac.uk" <eprints-tech@ecs.soton.ac.uk>
Reply to: "eprints-tech@ecs.soton.ac.uk" <eprints-tech@ecs.soton.ac.uk>, Perpustakaan Politeknik APP Jakarta <perpusappjakarta@gmail.com>
Date: Friday, 11 June 2021 at 09:02
To: "eprints-tech@ecs.soton.ac.uk" <eprints-tech@ecs.soton.ac.uk>, Yuri Carrer <yuri.carrer@unipd.it>
Subject: Re: [EP-tech] IRStats2 downloads graphic not complete

 

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Hi Yuri, I can't be sure to answer your question. But when we tried to reload the process_stats, the value of most downloaded items and total downloads (activity overview) was changed, yet the graphic remained. In what details of cron do you suggest we should take a look?

 

Many thanks

 

Bilal

 

Pada tanggal Kam, 10 Jun 2021 pukul 13.55 Yuri Carrer via Eprints-tech <eprints-tech@ecs.soton.ac.uk> menulis:

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the cron to collect data are working correctly?

Il 10/06/21 04:39, Perpustakaan Politeknik APP Jakarta via Eprints-tech
ha scritto:
> *CAUTION:* This e-mail originated outside the University of Southampton.
> Hi All,
>
> Last month, we successfully installed IRStats2, but noticed some
> incomplete downloads graphic (start form March 2021 until now, picture
> attached). By downloading the CSV report, we know that the downloads
> 'count' has had 0 value since March 2021, while for older periods it
> was just fine. We have tried to reload the counting process via
> server, but nothing has changed. Has anyone encountered the
> same issue? Or probably any advice for this kind of error?
>
> Many thanks before.
>
> Bilal
>
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--
Yuri Carrer

  CAB - Centro di Ateneo per le Biblioteche, Università di Padova
  Tel: 049/827 9712 - Via Beato Pellegrino, 28 - Padova


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