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Re: [EP-tech] IRStats2 downloads graphic not complete

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Hi Yuri, I can't be sure to answer your question. But when we tried to reload the process_stats, the value of most downloaded items and total downloads (activity overview) was changed, yet the graphic remained. In what details of cron do you suggest we should take a look?

Many thanks

Bilal

Pada tanggal Kam, 10 Jun 2021 pukul 13.55 Yuri Carrer via Eprints-tech <eprints-tech@ecs.soton.ac.uk> menulis:
CAUTION: This e-mail originated outside the University of Southampton.

the cron to collect data are working correctly?

Il 10/06/21 04:39, Perpustakaan Politeknik APP Jakarta via Eprints-tech
ha scritto:
> *CAUTION:* This e-mail originated outside the University of Southampton.
> Hi All,
>
> Last month, we successfully installed IRStats2, but noticed some
> incomplete downloads graphic (start form March 2021 until now, picture
> attached). By downloading the CSV report, we know that the downloads
> 'count' has had 0 value since March 2021, while for older periods it
> was just fine. We have tried to reload the counting process via
> server, but nothing has changed. Has anyone encountered the
> same issue? Or probably any advice for this kind of error?
>
> Many thanks before.
>
> Bilal
>
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--
Yuri Carrer

  CAB - Centro di Ateneo per le Biblioteche, Università di Padova
  Tel: 049/827 9712 - Via Beato Pellegrino, 28 - Padova


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