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Re: [EP-tech] Cannot login to new installation

Hi David and Yuri,

Thanks for the quick reply! The Apache error log had many instances of this line:

Undefined phrase: archive_name (en) at line 226 in /usr/share/eprints/perl_lib/EPrints/XML/EPC.pm

To give you some background, I was attempting an install of the DEB package of version 3.4.1 on Ubuntu 18.04. I ended up creating a number of 'incomplete' archives while running epadmin, and finally I had what I thought was a working archive, except that I couldn't login. I couldn't figure out how to delete the incomplete archives (the 'delete' command doesn't seem to be available for epadmin anymore) - I wonder if those archives created some trouble?

I have just attempted a fresh install on a new server, going through the process from start to finish without any hiccups. And now I can login! So problem solved and I'm really excited about using EPrints :)

Best wishes,
Ravi

On Fri, 6 Dec 2019 at 13:07, Newman D.R. <drn@ecs.soton.ac.uk> wrote:

Hi Ravi,

Please could you tell me which version of EPrints you have installed and how you installed it (e.g. from the DEB or RPM package, the tarball/zip on files.eprints.org, from GitHub, if so which release or changeset, etc.).  

As a general first thing to check, you should have a look at your Apache error log to see if any error message gets generated when you successfully authenticate but get thrown back to the login page.

Regards

David Newman

On 06/12/2019 05:42, Ravi Murugesan via Eprints-tech wrote:
Hello,

I'm new to EPrints. I've just set up my first EPrints website and I am able to see the homepage on my browser. When I try to login with the admin account I'd created during the installation, the page refreshes and I see the login page again. I am not actually able to login. When I put an incorrect password, I get the 'incorrect username or password' error message. So it seems that my login credentials are being validated but for some reason I'm not going through into my account.

I have tried creating other admin accounts and an editor account, but the same error persists on different browsers (Firefox, Chrome and Edge). Could someone please help?

Many thanks,
Ravi Murugesan

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