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[EP-tech] Eprints SMPT configuration Error with Office 365
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The port value in your modified EPrints.pm is not set to 25 as you say Postfix is set to run on. Try changing that back to 25?
Alan
From: eprints-tech-bounces at ecs.soton.ac.uk <eprints-tech-bounces at ecs.soton.ac.uk> on behalf of Mosys Consultancy Services Pvt Ltd via Eprints-tech <eprints-tech at ecs.soton.ac.uk>
Date: Wednesday, 29 March 2023 at 17:06
To: David R Newman <drn at ecs.soton.ac.uk>
Cc: eprints-tech at ecs.soton.ac.uk <eprints-tech at ecs.soton.ac.uk>
Subject: Re: [EP-tech] Eprints SMPT configuration Error with Office 365
CAUTION: This mail comes from outside the University. Please consider this before opening attachments, clicking links, or acting on the content.
CAUTION: This e-mail originated outside the University of Southampton.
Hi,
We are waiting for the solution for this issue
thanks
Revathi
On Tue, Mar 28, 2023 at 9:53?AM Mosys Consultancy Services Pvt Ltd <mosyssw at gmail.com<mailto:mosyssw at gmail.com>> wrote:
David,
Thanks for your response.
The error message you are getting suggesting Postfix is not running on the port required. By default Postfix runs on TCP port 25 (SMTP) but your EPrints looks to be trying to find it on port 587.
Yes, it is running on port 25
root at eprints:/home/mosys# netstat -tulpn | grep :25
tcp 0 0 0.0.0.0:25<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2F0.0.0.0%3A25%2F&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=z970YmxFE4KM1FNYy5VUAdQ%2BbOgTkdnkPVuGuu87ZFM%3D&reserved=0> 0.0.0.0:* LISTEN 94170/master
Have you changed the settings in cfg.d/email.pl<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Femail.pl%2F&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=iHNxa3QSX9SMED%2FuqmKz45M3rrGQ8jKkbphvZuJ4ZQ0%3D&reserved=0>? Specifically have you changed the configuration setting for $c->{send_email} either in this file or some other file in a cfg.d/ directory?
No. this is the line available here
$c->{send_email} = \&EPrints::Email::send_mail_via_smtp;
Have you modified perl_lib/EPrints/Email.pm?
Yes. I have changed as follows
sub send_mail_via_smtp
{
my( %p ) = @_;
eval 'use Net::SMTP::TLS';
my $repository = $p{session}->get_repository;
my $smtphost = $repository->get_conf( 'smtp_server' );
if( !defined $smtphost )
{
$repository->log( "No STMP host has been defined. To fix this, find the full\naddress of your SMTP server (eg. smtp.example.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsmtp.example.com%2F&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=avVrZ0VLcCIMJqVH2bGcdfDm85lu4OwYIGA8yH36k4U%3D&reserved=0>) and add it\nas the value of smtp_server in\nperl_lib/EPrints/SystemSettings.pm" );
return( 0 );
}
use Net::SMTP::TLS;
my $smtp = Net::SMTP::TLS->new(
$smtphost,
Hello => 'localhost',
Port => 587,
User => 'myemail at xyz.com<mailto:myemail at xyz.com>',
Password=> 'password'
);
Did you any other error messages around the same time as your highlighted message in any of your Apache logs files?
Connect failed :IO::Socket::INET: connect: Connection refused
at /usr/local/share/perl/5.30.0/Net/SMTP/TLS.pm line 113.
Net::SMTP::TLS::new("Net::SMTP::TLS", "0.0.0.0", "Hello", "localhost", "Port", 587, "User", "myemail at xyz", ...) called at /opt/eprints3/perl_lib/EPrints/Email.pm line 170
EPrints::Email::send_mail_via_smtp("to_email", "lrc_hyd\@isb.edu<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fisb.edu%2F&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Kg8MnY9rMDVn%2BxXwzXyel5wwZsHA2xgmmuLtFUOaOLQ%3D&reserved=0>", "from_email", "myemail at xyz", "langid", "en", "replyto_email", "xxx at gmail.com<mailto:xxx at gmail.com>", ...) called at /opt/eprints3/perl_lib/EPrints/Repository.pm line 1927
eval {...} called at /opt/eprints3/perl_lib/EPrints/Repository.pm line 1927
EPrints::Repository::call(EPrints::Repository=HASH(0x56323942f810), "send_email", "to_email", "lrc_hyd\@isb.edu<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fisb.edu%2F&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Kg8MnY9rMDVn%2BxXwzXyel5wwZsHA2xgmmuLtFUOaOLQ%3D&reserved=0>", "from_email", "myemail at xyx", "langid", "en", ...) called at /opt/eprints3/perl_lib/EPrints/Email.pm line 124
EPrints::Email::send_mail("session", EPrints::Repository=HASH(0x56323942f810), "langid", "en", "to_name", "", "to_email", "lrc_hyd\@isb.edu<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fisb.edu%2F&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Kg8MnY9rMDVn%2BxXwzXyel5wwZsHA2xgmmuLtFUOaOLQ%3D&reserved=0>", ...) called at /opt/eprints3/perl_lib/EPrints/Plugin/Screen/Public/RequestCopy.pm line 210
EPrints::Plugin::Screen::Public::RequestCopy::action_request(\Prints::Plugin::Screen::Public::RequestCopy=HASH(0x563233c1d8c8)) called at /opt/eprints3/perl_lib/EPrints/Plugin/Screen.pm line 240
EPrints::Plugin::Screen::from(EPrints::Plugin::Screen::Public::RequestCopy=HASH(0x563233c1d8c8)) called at /opt/eprints3/perl_lib/EPrints/ScreenProcessor.pm line 356
EPrints::ScreenProcessor::process("EPrints::ScreenProcessor", "session", EPrints::Repository=HASH(0x56323942f810), "url", "/cgi/request_doc", "screenid", "Public::RequestCopy") called at /opt/eprints3/cgi/request_doc line 39
ModPerl::ROOT::ModPerl::Registry::opt_eprints3_cgi_request_doc::handler(Apache2::RequestRec=SCALAR(0x563233c38128)) called at /usr/lib/x86_64-linux-gnu/perl5/5.30/ModPerl/RegistryCooker.pm line 207
eval {...} called at /usr/lib/x86_64-linux-gnu/perl5/5.30/ModPerl/RegistryCooker.pm line 207
ModPerl::RegistryCooker::run(ModPerl::Registry=HASH(0x563233c38188)) called at /usr/lib/x86_64-linux-gnu/perl5/5.30/ModPerl/RegistryCooker.pm line 173
ModPerl::RegistryCooker::default_handler(ModPerl::Registry=HASH(0x563233c38188)) called at /usr/lib/x86_64-linux-gnu/perl5/5.30/ModPerl/Registry.pm line 32
ModPerl::Registry::handler("ModPerl::Registry", Apache2::RequestRec=SCALAR(0x563233c38128)) called at -e line 0
eval {...} called at -e line 0
this is the error we are getting on browser.
thanks
Revathi
On Mon, Mar 27, 2023 at 6:11?AM David R Newman <drn at ecs.soton.ac.uk<mailto:drn at ecs.soton.ac.uk>> wrote:
Hi Revathi,
The error message you are getting suggesting Postfix is not running on the port required. By default Postfix runs on TCP port 25 (SMTP) but your EPrints looks to be trying to find it on port 587. I think this is because you are trying to using TLS encryption for the local connection between EPrints and Postfix on your server. I am not sure what would cause EPrints to use Net::SMTP::TLS by default. I have tried installing this Perl module using CPAN and I still use regular (non-encrypted) SMTP locally on TCP Port 25. I would not reconfigure Postfix for run on port 587 using TLS. As that would likely take a lot of effort and add unnecessary complexity with no real benefit.
Have you changed the settings in cfg.d/email.pl<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Femail.pl%2F&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=iHNxa3QSX9SMED%2FuqmKz45M3rrGQ8jKkbphvZuJ4ZQ0%3D&reserved=0>? Specifically have you changed the configuration setting for $c->{send_email} either in this file or some other file in a cfg.d/ directory? Based in you running EPrints 3.4.4 (according to your /cgi/counter page on eprints.exchange.isb.edu<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprints.exchange.isb.edu%2F&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0B8oDqM03Bn3%2F08j7JC%2FW2jV7PUINSH5nZMqNqfHcfM%3D&reserved=0>), line 178 of perl_lib/EPrints/Email.pm does not look to be a line that include a call to Net::SMTP::TLS::new. Have you modified perl_lib/EPrints/Email.pm? Did you any other error messages around the same time as your highlighted message in any of your Apache logs files?
Regards
David Newman
On 26/03/2023 2:09 pm, Mosys Consultancy Services Pvt Ltd via Eprints-tech wrote:
CAUTION: This e-mail originated outside the University of Southampton.
Dear All,
Could anyone please help me to resolve the issue of Office365 SMTP Configuration issue with eprints.exchange.isb.edu<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprints.exchange.isb.edu%2F&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=0B8oDqM03Bn3%2F08j7JC%2FW2jV7PUINSH5nZMqNqfHcfM%3D&reserved=0>. Let me clear what I have done so far.
1. Followed this guide https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwiki.eprints.org%2Fw%2FSetting_up_email%23%3A~%3Atext%3DConfiguring%2520SMTP%2520in%2520EPrints%2CE.g.%26text%3DIf%2520you%2520are%2520running%2520Debian%2Cway%2520to%2520reload%2520the%2520webserver&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=UBU2BiAJSTy6sNAOt0BnockajTBwhTEbwQTheQDUOcc%3D&reserved=0<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwiki.eprints.org%2Fw%2FSetting_up_email%23%3A~%3Atext%3DConfiguring%2520SMTP%2520in%2520EPrints%2CE.g.%26text%3DIf%2520you%2520are%2520running%2520Debian%2Cway%2520to%2520reload%2520the%2520webserver&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=UBU2BiAJSTy6sNAOt0BnockajTBwhTEbwQTheQDUOcc%3D&reserved=0>. and used postfix as a relay server.
2. It is working well with mail command without any isssue
3. Email.pm and SystemSettings.pm have been configured accordingly
4, Followed this thread https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eprints.org%2Feptech%2Fmsg07173.html&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=JXC8G45FUqOsL8NKDsZFWmAyPtnD%2FY%2FnfNMU%2B1ZQ2Bc%3D&reserved=0<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eprints.org%2Feptech%2Fmsg07173.html&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=JXC8G45FUqOsL8NKDsZFWmAyPtnD%2FY%2FnfNMU%2B1ZQ2Bc%3D&reserved=0> and tested with test_sendmail.pl<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Ftest_sendmail.pl%2F&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=F2y9alrGshWL%2FiVMw6w9O85nVCOhNrcsM2Vz48twL4o%3D&reserved=0> and working perfectly.
I am facing the following error
Connect failed :IO::Socket::INET: connect: Connection refused
at /usr/local/share/perl/5.30.0/Net/SMTP/TLS.pm line 113.
Net::SMTP::TLS::new("Net::SMTP::TLS", "localhost", "Hello", "localhost", "Port", 587, "User", "******email", ...) called at /opt/eprints3/perl_lib/EPrints/Email.pm line 178
EPrints::Email::send_mail_via_smtp("sig", XML::LibXML::DocumentFragment=SCALAR(0x55c2ec290348), "to_email", "lrc_hyd\@isb.edu<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fisb.edu%2F&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=Kg8MnY9rMDVn%2BxXwzXyel5wwZsHA2xgmmuLtFUOaOLQ%3D&reserved=0>", "cc_list", ARRAY(0x55c2ec28fc70), "replyto_email", "****@gmail.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fgmail.com%2F&data=05%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7C8f9cd08c8d92453c927208db3070d31f%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C638157033365555525%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=fe5W5pvhTSr6mhVu9sSgNJWPVqleHcEvCLObtNz8cic%3D&reserved=0>", ...) called at /opt/eprints3/perl_lib/EPrints/Repository.pm line 1927
eval {...} called at /opt/eprints3/perl_lib/EPrints/Repository.pm line 1927"
Could anyone please help me out?
thanks
Revathi
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