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[EP-tech] Re: Login required to retrieve requested documents

Hi,
Just to clarify the standard implementation of the eprints' request a copy feature.
When you submit a Request a Copy request, EPrints attempts to find a matching user account based on the contact email registered for the eprint. If a registered user is found (and the requested eprint has the document uploaded), the "Accept" and "Reject" is rendered in the email, so the requestee can simply follow these links to approve/reject requester's access to the document. Otherwise, the requestee will just receive a request email, which he needs to send the original document manually.
Once the requestee approves the request, a new email with the direct link to download the file is sent to the requester. This link contains a special cookie code that allows the requester to download the document directly, without login.
However, we have seen in some deployment (especially the single sign ons), the login redirects would simply ignore the special cookie code and send the requester to the login page anyway. 


I hope these helps
Jiadi




On 10/09/2014 14:49, Ian Stuart wrote:

On 10/09/14 14:31, Andrew Beeken wrote:

I¹m not trying to be awkward here, just trying to understand this process
as my colleagues here are disagreeing! So, when we or the academic
receives a ³Request Copy² email there is a link in that email to say
³Approve this request² which then takes them to EPrints to confirm that
they approve the request. The requester then receives an email with a link
to download their document. If you¹re saying that this can¹t be done then
isn¹t the above a redundant feature?

Nope - you're not being awkward..... I didn't know it did that (I don't
use it)

The way it was explained to me was the sending of the document was up to
the depositor.



--
Jiadi Yao
jy2e08@ecs.soton.ac.uk
EPrints Services
3081, Building 32
University of Southampton