[EP-tech] Re: About IRStats2

[sf2 at ecs.soton.ac.uk (Sebastien Francois)]

Hey,

Do you have a URL I can look at?

It seems like there are some issues with your data (the "countries' does 
not exist" error indicates some issues with Geo::IP). Do you get any 
related errors/warnings when you run "bin/epadmin test"?

If that were possible, I'd re-generate all the stats:

bin/stats/process_stats <id> --uninstall

then

bin/stats/process_stats <id> --setup --verbose

As you know, this may take some time (depending on the size of your 
'access' dataset).

Kind regards,
Seb

On 25/07/14 08:12, pgasinos pgs wrote:
> Thank you for your reply Seb
>
> I am using EPrints 3.3.12 in Ubuntu server 12.04LTS and the latest 
> IRStats2 from Bazzar (1.0.1)
>
> My apache log is:
>
> Stats::Handler: requested processor 'countries' does not exist.
> [Fri Jul 25 09:54:42 2014] [error] Can't call method "conf" on an 
> undefined value at 
> /usr/share/eprints3/lib/plugins/EPrints/Plugin/Stats/Data.pm line 200.\n
>
> Do you suspect why authors stats have no entries? Subjects, University 
> structure, Item type and EPrint ID are OK.
>
> Thank you in advance
> Kostas Pgasinos
>
>
> 2014-07-24 15:04 GMT+03:00 Sebastien Francois <sf2 at ecs.soton.ac.uk 
> <mailto:sf2 at ecs.soton.ac.uk>>:
>
>     Hello,
>
>     Which versions of EPrints and IRStats2 are you using, and what's
>     the error in the apache error logs?
>
>     Seb.
>
>
>     On 24/07/14 12:52, pgasinos pgs wrote:
>>     In the Origin of downloads when I am trying to "Export as" any of
>>     the XML or CSV I get a " Internal Server Error. The server
>>     encountered an internal error or misconfiguration and was unable
>>     to complete your request."
>>
>>     Everything else (except Authors that also shows "No matches" no
>>     matter what) seems to work.
>>
>>     What might be the problem?  I believe I have installed correctly
>>     GeoIP and Date::Calc modules
>>
>>
>>     Kostas Pgasinos
>>
>>
>>
>>

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