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Re: [EP-tech] Resetting failed event {id} to waiting.

Hi Agung Prasetyo W.,

In future versions of EPrints (v3.4.8 onwards) there will be extra buttons in the Admin web interface to retry and clear failed/stale* tasks.  For more details see:

https://github.com/eprints/eprints3.4/issues/579

Regards

David Newman

*stale == in progress tasks that have a start time well in the past.

On 23/04/2026 15:55, Alex Ball wrote:
CAUTION: This e-mail originated outside the University of Southampton.
CAUTION: This e-mail originated outside the University of Southampton.
As David says, the command line interface to the indexer is your friend here.

Depending on your setup you may want something like this:

sudo -u eprints ~eprints/bin/indexer stop
sudo -u eprints ~eprints/bin/indexer start --clear  # to forget all the failed jobs
sudo -u eprints ~eprints/bin/indexer start --retry  # to retry all the failed jobs

          
Bear in mind that if you typically start/stop the indexer
            from the web interface, you might be used to it running as
            the Apache user (e.g. www-data or httpd) instead of eprints.

          


          

          
Cheers,

          
Alex.

          


          

          
On Thu, 2026-04-23 at 21:22 +0700, Agung Prasetyo W.
            wrote:

          

            


            

            

              

                

                  

                    

                      
I've tried deleting the failed indexed
                        process, but the failed status reappears. There
                        are still 24,000 queue tasks. Is there a way to
                        complete the 24,000 queue tasks or reset them to
                        0?

                    

                    

                      

                        

                          
If a task has failed in EPrints it will sit
                            in the event queue until something is done
                            about it.  You could delete it through the
                            web interface or by stopping the indexer and
                            starting it from the command line with the
                            --clear option.

                        

                      

                    

                  

                

              

            

          

          

              
-- 


              
Alex Ball (he/him)
Research Data Librarian (Systems)
University of Bath, Bath BA2 7AY, UK
http://www.bath.ac.uk/library/


            

        

      

      

      

      
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