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[EP-tech] FW: Unable to Deposit to EPrints



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Hi Nayna,
Your query is probably better suited to the eprints tech list, where I?ve forwarded it to.  You will likely want to join the list, so check here for details: https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwiki.eprints.org%2Fw%2FContact&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cb71989b4c1a14629122308da17d35e5c%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637848494273738998%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=v0I8cVcDFBQjz5PerOfmz76L4VVHno9%2BlrOdWFd%2FJTU%3D&reserved=0

I see from discovery.ucl.ac.uk that you are running v3.4.3, in case that is relevant to someone being able to assist.

Alan

From: Discussion around the Eprints REF plugin <EPRINTSREF at JISCMAIL.AC.UK> on behalf of Patel, Nayna <nayna.patel at UCL.AC.UK>
Date: Wednesday, 6 April 2022 at 14:08
To: EPRINTSREF at JISCMAIL.AC.UK <EPRINTSREF at JISCMAIL.AC.UK>
Subject: Unable to Deposit to EPrints

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Dear all,

I am new to EPrints and we currently have an issue where users are unable to deposit publications. Either from our application service for managing research publications [Elements] or via directly via EPrints itself.

I have checked the apache error_log but unsure what I am looking for other than can determine that already deposited items can be modified.

Also noticed that there are a number of cached tables all created today again unsure if this is relevant.

Has anyone encountered this issue or able to please provide a steer on how this may be resolved?

Many thanks,

Kind regards,

Nayna

Research Data Services
UCL Centre for Advanced Research Computing




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