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[EP-tech] IRStats2 downloads graphic not complete



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Hi,
Have you seen the documentation at https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprints.github.io%2Firstats2%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cb159b3adacd84dd4f65308d934af369b%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637598749405534041%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2FGEGTXk5HSbdDvLIEOd5gBGmoLUPIs56oIkH2ruyTqE%3D&reserved=0 particularly the processing section of https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Feprints.github.io%2Firstats2%2Finstall.html&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cb159b3adacd84dd4f65308d934af369b%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637598749405534041%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=JIJ4EQRH6THhauY8fq4bvGLWyrpsT7fFySGkuD1%2BF1M%3D&reserved=0   ? It looks like you need to set the overnight processing to run regularly.
You have historical data as it is drawn from e.g. the Access table of EPrints, but that is a one off task when IRStats2 was set up and anything since then would need the regular processing to be included.

Alan

From: eprints-tech-bounces at ecs.soton.ac.uk <eprints-tech-bounces at ecs.soton.ac.uk> On Behalf Of Perpustakaan Politeknik APP Jakarta via Eprints-tech
Sent: 14 June 2021 05:48
To: eprints-tech at ecs.soton.ac.uk; Alan.Stiles <alan.stiles at open.ac.uk>
Subject: Re: [EP-tech] IRStats2 downloads graphic not complete


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Hi Alan,
We run the query for two different periods (Feb '21 & June '21) to show the difference like below:

[cid:image003.png at 01D766A0.742C9BC0]
And as for the crontab, here is the result:

[cid:image002.png at 01D766A0.741961E0]

What makes us confused is that IRStats2 get installed in May '21, and previous downloads history (back from 2019 when eprints get installed) is available but start counted 0 in March '21. Previously we assumed that the data will be collected starting in May '21, but turned out the history data was already counted & collected. So what happened with March '21 and afterward? Because our students and staff still able to download articles at repository in that periods of time. I'm sorry for the questions if it sounds too basic ??

Thank you

Bilal

Pada tanggal Jum, 11 Jun 2021 pukul 15.22 Alan.Stiles via Eprints-tech <eprints-tech at ecs.soton.ac.uk<mailto:eprints-tech at ecs.soton.ac.uk>> menulis:
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Hi Bilal,
If you have access to the SQL database, do you get any results if you run the query:

SELECT * FROM `irstats2_downloads` WHERE `datestamp` = 20210610;

This is checking to see if IRStats2 has processed the stats via a scheduled overnight process.

If you can run a ? crontab -l ? as your eprints user you should have an entry that looks something like:

0 7 * * * /opt/eprints3/archives/<REPO_SHORT_NAME>/bin/stats/process_stats <REPO_SHORT_NAME>

Alan

From: <eprints-tech-bounces at ecs.soton.ac.uk<mailto:eprints-tech-bounces at ecs.soton.ac.uk>> on behalf of "eprints-tech at ecs.soton.ac.uk<mailto:eprints-tech at ecs.soton.ac.uk>" <eprints-tech at ecs.soton.ac.uk<mailto:eprints-tech at ecs.soton.ac.uk>>
Reply to: "eprints-tech at ecs.soton.ac.uk<mailto:eprints-tech at ecs.soton.ac.uk>" <eprints-tech at ecs.soton.ac.uk<mailto:eprints-tech at ecs.soton.ac.uk>>, Perpustakaan Politeknik APP Jakarta <perpusappjakarta at gmail.com<mailto:perpusappjakarta at gmail.com>>
Date: Friday, 11 June 2021 at 09:02
To: "eprints-tech at ecs.soton.ac.uk<mailto:eprints-tech at ecs.soton.ac.uk>" <eprints-tech at ecs.soton.ac.uk<mailto:eprints-tech at ecs.soton.ac.uk>>, Yuri Carrer <yuri.carrer at unipd.it<mailto:yuri.carrer at unipd.it>>
Subject: Re: [EP-tech] IRStats2 downloads graphic not complete


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Hi Yuri, I can't be sure to answer your question. But when we tried to reload the process_stats, the value of most downloaded items and total downloads (activity overview) was changed, yet the graphic remained. In what details of cron do you suggest we should take a look?

Many thanks

Bilal

Pada tanggal Kam, 10 Jun 2021 pukul 13.55 Yuri Carrer via Eprints-tech <eprints-tech at ecs.soton.ac.uk<mailto:eprints-tech at ecs.soton.ac.uk>> menulis:
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the cron to collect data are working correctly?

Il 10/06/21 04:39, Perpustakaan Politeknik APP Jakarta via Eprints-tech
ha scritto:
> *CAUTION:* This e-mail originated outside the University of Southampton.
> Hi All,
>
> Last month, we successfully installed IRStats2, but noticed some
> incomplete downloads graphic (start form March 2021 until now, picture
> attached). By downloading the CSV report, we know that the downloads
> 'count' has had 0 value since March 2021, while for older periods it
> was just fine. We have tried to reload the counting process via
> server, but nothing has changed. Has anyone encountered the
> same issue? Or probably any advice for this kind of error?
>
> Many thanks before.
>
> Bilal
>
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