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[EP-tech] Getting Editorial Alerts to work

CAUTION: This e-mail originated outside the University of Southampton.

I use an SMTP server for email on the EPrints site I administer (version 3.4). Emails go out fine for account creation and password reset, and the 'send test email' feature also works. However, I don't receive any Editorial Alerts.

In the 'Editorial Rights Restriction' part of my admin account profile, I have selected all Subjects and all Item Types, and under 'frequency of mailings', I have selected 'once per day' and 'mail me when there is nothing under review'. I don't get any emails no matter what combination of settings I use (eg, 'All of these' or 'Any of these' next to Subjects). What might be the problem?

Something I should mention is that there are no Divisions in my repository, so the Divisions field in the Editorial Rights Restriction section is empty - there is nothing to select. Could this be an issue?

Best wishes,
My EPrints site: https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faurorepo.in%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Caca1481d64e144be078f08d908ac0b96%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637550357298099072%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3pITQNUOKvg7kqNG0Ugz8HhN%2Fd3HOCdqqaFGx%2FBTpBc%3D&reserved=0
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