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[EP-tech] Word Documents won't download



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Hi All,

Happy new year etc. Hope everyone is well.

I have a problem that has appeared today and it was fine before 18/12/2020 (as in it worked as expected).

Word documents are not downloading on the repository when using Chrome. If I right the download link and open it in a new tab it works and the file is downloaded. PDFs are behaving fine. If I use FireFox and click the download link the file will download, but it does prompt me whether I want to save or open (this is fine, I don't use FF much so I won't click the "don't ask again" option).

In Elements on both Chrome and FF the file will not download. PDFs are downloading through Elements fine.

Is there a likely cause for this? Some sort of update to some obscure working of the internet?

Example record:

https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flivrepository.liverpool.ac.uk%2F3033942%2F&data=04%7C01%7Ceprints-tech%40ecs.soton.ac.uk%7Cdfa7d905acf340d25a7d08d8b0c90be5%7C4a5378f929f44d3ebe89669d03ada9d8%7C0%7C0%7C637453724814898384%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=GW8XT9tebZ%2BwGHrwQAQKGa04hrFbC%2B15m2LJMoqfWKU%3D&reserved=0

Any help will be gratefully received. I'm totally confused by it and don't know where to start.

Thanks,
James
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