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[EP-tech] Re: (no subject)



I would suggest checking first what user Apache is running as, and the permissions on the eprints tree.  Have a poke around your repository's documents directory (e.g. /usr/share/eprint/archives/FOO/documents/...) to see what happens there (if directories and files are created when you upload something).  Let me know how it goes....

--
Adam Field
Business Relationship Manager and Community Lead
EPrints Services




On 19 Jan 2015, at 14:01, Venkat Viswanathan wrote:

> Having upgraded repository to 3.3.12, we are facing issues of not being able to upload documents from the local file system.  However, upload from URL works.  
> 
> OS: Ubuntu 14.04
> 
> Server version: Apache/2.4.7 (Ubuntu)
> 
> Apache log file:
> 
> ------------------------------------------------------------------
> 
> ---------------- EPrints System Error ----------------------------
> 
> ------------------------------------------------------------------
> 
> Error in file retrieval: :Apache2 IO write: (70007) The timeout specified has expired at /usr/share/eprints3/perl_lib/EPrints/Apache/Storage.pm line 258
> 
> ------------------------------------------------------------------
> 
>  at /usr/share/eprints3/perl_lib/EPrints/Apache/Storage.pm line 267.
> 
> EPrints::Apache::Storage::handler('Apache2::RequestRec=SCALAR(0x7fc4d73a1118)') called at -e line 0
> 
> eval {...} called at -e line 0
> 
> ------------------------------------------------------------------
> 
> ---------------- EPrints System Error ----------------------------
> 
> ------------------------------------------------------------------
> 
> Error in file retrieval: :Apache2 IO write: (104) Connection reset by peer at /usr/share/eprints3/perl_lib/EPrints/Apache/Storage.pm line 258
> 
> ------------------------------------------------------------------
> 
>  at /usr/share/eprints3/perl_lib/EPrints/Apache/Storage.pm line 267.
> 
> EPrints::Apache::Storage::handler('Apache2::RequestRec=SCALAR(0x7fc4d7394c60)') called at -e line 0
> 
> eval {...} called at -e line 0
> 
> ------------------------------------------------------------------
> 
> ---------------- EPrints System Error ----------------------------
> 
> ------------------------------------------------------------------
> 
> Error in file retrieval: :Apache2 IO write: (32) Broken pipe at /usr/share/eprints3/perl_lib/EPrints/Apache/Storage.pm line 258
> 
> ------------------------------------------------------------------
> 
>  at /usr/share/eprints3/perl_lib/EPrints/Apache/Storage.pm line 267.
> 
> EPrints::Apache::Storage::handler('Apache2::RequestRec=SCALAR(0x7fc4d74568f8)') called at -e line 0
> 
> eval {...} called at -e line 0
> 
> ------------------------------------------------------------------
> 
> ---------------- EPrints System Error ----------------------------
> 
> ------------------------------------------------------------------
> 
> Error in file retrieval: :Apache2 IO write: (32) Broken pipe at /usr/share/eprints3/perl_lib/EPrints/Apache/Storage.pm line 258
> 
> ------------------------------------------------------------------
> 
>  at /usr/share/eprints3/perl_lib/EPrints/Apache/Storage.pm line 267.
> 
> EPrints::Apache::Storage::handler('Apache2::RequestRec=SCALAR(0x7fc4d5d06490)') called at -e line 0
> 
> eval {...} called at -e line 0
> 
> ------------------------------------------------------------------
> 
> ---------------- EPrints System Error ----------------------------
> 
> ------------------------------------------------------------------
> 
> Error in file retrieval: :Apache2 IO write: (32) Broken pipe at /usr/share/eprints3/perl_lib/EPrints/Apache/Storage.pm line 207
> 
> ------------------------------------------------------------------
> 
>  at /usr/share/eprints3/perl_lib/EPrints/Apache/Storage.pm line 267.
> 
> EPrints::Apache::Storage::handler('Apache2::RequestRec=SCALAR(0x7fc4d5ccbe30)') called at -e line 0
> 
> eval {...} called at -e line 0
> 
> ------------------------------------------------------------------
> 
> ---------------- EPrints System Error ----------------------------
> 
> ------------------------------------------------------------------
> 
> Error in file retrieval: :Apache2 IO write: (104) Connection reset by peer at /usr/share/eprints3/perl_lib/EPrints/Apache/Storage.pm line 258
> 
> ------------------------------------------------------------------
> 
>  at /usr/share/eprints3/perl_lib/EPrints/Apache/Storage.pm line 267.
> 
> EPrints::Apache::Storage::handler('Apache2::RequestRec=SCALAR(0x7fc4d739ee70)') called at -e line 0
> 
> eval {...} called at -e line 0
> 
> ------------------------------------------------------------------
> 
> ---------------- EPrints System Error ----------------------------
> 
> ------------------------------------------------------------------
> 
> Error in file retrieval: :Apache2 IO write: (32) Broken pipe at /usr/share/eprints3/perl_lib/EPrints/Apache/Storage.pm line 258
> 
> ------------------------------------------------------------------
> 
>  at /usr/share/eprints3/perl_lib/EPrints/Apache/Storage.pm line 267.
> 
> EPrints::Apache::Storage::handler('Apache2::RequestRec=SCALAR(0x7fc4d7398528)') called at -e line 0
> 
> eval {...} called at -e line 0
> 
> 
> 
> 
> 
> -----------------------
> 
> Venkat Viswanathan
> 
> Assistant Professor
> 
> Dept. of Mechanical Engineering
> 
> Carnegie Mellon University
> 
> Web: http://andrew.cmu.edu/~venkatv
> 
> Twitter: @venkvis
> 
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