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[EP-tech] Re: OpenOffice failed to start



Thanks again!

I also got /usr/bin/python from 'which python' so I have used that.

I ran 'which openoffice.org'  that points to the same directory so I 
changed my paths to:
$c->{executables}->{openoffice} = '/usr/bin/openoffice.org';
$c->{executables}->{python} = '/usr/bin/python';
(removing the direct link to /program/soffice.bin)

Does your paths look similar? Everything seems fine in the Admin pages, 
until I try to start OpenOffice.

I have no ~/archives/ARCHIVEID/var/opennoffce.log but 
~/var/opennoffce.log is owned by eprints and in the www-data group.

Running:
>  /usr/lib/openoffice/program/soffice.bin 
"--accept=socket,host=localhost,port=8100;urp;StarOffice.ServiceManager" 
--norestore --nofirststartwizard --nologo --headless
and:
>  /usr/lib/openoffice/program/soffice.bin 
"-accept=socket,host=localhost,port=8100;urp;StarOffice.ServiceManager" 
-norestore -nofirststartwizard -nologo -headless

both give me "permission denied". I think double-hyphen for this old 
version of OpenOffice is the correct usage.

I noticed the owner for 'openoffice.pl' was www-data, so I changed that 
to eprints, but that didn't make any difference.

I guess it must be a permissions problem. What could prevent eprints 
from being able to run OpenOffice?

Should I try changing every file folder and subfolder in the prints3 
directory to the eprints user and the www-data group, or could it be a 
CHMOD problem?

I really appreciate your help, I have been at a dead end for days, and 
it seems I am finally making a bit of progress.


On 19-05-2014 13:07, John Salter wrote:
>
> As the user 'eprints' what does the command 'which python' give?
>
> I'd try that as a first option -- on our RedHat system, it's 
> /usr/bin/python
>
> Check the user/group for the ~/archives/ARCHIVEID/var/opennoffce.log 
> file too -- this might have been created as the www-data user?
>
> Cheers,
>
> John
>
> *From:*eprints-tech-bounces at ecs.soton.ac.uk 
> [mailto:eprints-tech-bounces at ecs.soton.ac.uk] *On Behalf Of *Jacob Wenzel
> *Sent:* 19 May 2014 11:40
> *To:* eprints-tech at ecs.soton.ac.uk
> *Subject:* [EP-tech] Re: OpenOffice failed to start
>
> Thanks a lot for your reply!
>
> I've actually tried fiddling with several versions of LibreOffice and 
> OpenOffice and finally reverted to OpenOffice from the main lucid 
> repository (i've made sure to purge old installs before trying new 
> ones), because all had the same behaviour.
>
> I had to change the paths in ~/lib/cfg.d/openoffice.pl, because I 
> initially saw the error "OpenOffice is not installed on your system".
>
> I could easily search for soffice.bin and change the path to:
> /usr/lib/openoffice/program/soffice.bin
>
> $c->{executables}->{openoffice} = 
> '/usr/lib/openoffice/program/soffice.bin';
>
> However there is no "python" in the same folder, and searching for it 
> gives me several locations, because there is no file extension, so I 
> am not sure which location to choose.
>
> Am I looking for a file or a folder, and are there any clues, that 
> might point me to the right path?
>
> Running:
> ~/archives/ARCHIVEID/bin/openoffice-local.pl ARCHIVEID start
>
> Gives me "Permission denied". User and group for openoffice-local.pl 
> is www-data. I've tried changing the user to eprints, but still 
> "permission denied".
>
> The log file is now appended to, but unfortunately it is not very helpful:
> "...
> OpenOffice process died, restarting...
> Starting OpenOffice
> Tried 10 times to start OpenOffice in the last 15 secs. Something is 
> wrong, leaving now"
>
> Thanks again for you help. I guess I'll try all the "python" locations 
> just to make sure, but I have no idea what to do about the permission 
> denied error.
>
> *Med venlig hilsen/Best regards*
>
> *JACOB WENZEL**
> *Projektleder**
>
> *ENERGIAKADEMIET*
> Strandengen 1
> 8305 SAMS?
> +45 60 61 15 97
> jw at energiakademiet.dk <mailto:jw at energiakademiet.dk>
> www.energiakademiet.dk <http://energiakademiet.dk>
>
> On 19-05-2014 11:19, John Salter wrote:
>
>     Try running it from the commandline:
>
>     ~/archives/ARCHIVEID/bin/openoffice-local.pl ARCHIVEID start
>
>     I'd have a look at the following:
>
>     ~/lib/cfg.d/openoffice.pl
>
>     and check all the paths are OK -- it may be that Ubuntu installs
>     them elsewhere. I had to tweak it slightly as we use LibreOffce.
>
>     I think that by default, the openoffice log is overwritten, not
>     appended to (this may have changed since I last looked at it
>     though). Look in ~/lib/plugins/EPrints/Plugin/OpenOffice.pm, at
>     the 'new' sub -- you might want to change:
>
>     if( open( $fh, "+>".$self->logfile() ) )
>
>     to
>
>     if( open( $fh, ">>".$self->logfile() ) )
>
>     If you're using OpenOffice for coversheets, it's also worth
>     knowing that the indexer (that process' the events) uses it's own
>     copy of the EPrints stack -- so any changes to the config of a reo
>     require the indexer to be restarted before they are picked up.
>
>     Cheers,
>
>     John
>
>     *From:*eprints-tech-bounces at ecs.soton.ac.uk
>     <mailto:eprints-tech-bounces at ecs.soton.ac.uk>
>     [mailto:eprints-tech-bounces at ecs.soton.ac.uk] *On Behalf Of *Jacob
>     Wenzel
>     *Sent:* 19 May 2014 07:23
>     *To:* eprints-tech at ecs.soton.ac.uk
>     <mailto:eprints-tech at ecs.soton.ac.uk>
>     *Subject:* [EP-tech] OpenOffice failed to start
>
>     In EPrints v3.3.12 on Ubuntu Server 10.04.04: Whenever I press
>     "Start OpenOffice", EPrints displays the message: "OpenOffice
>     started".
>
>     But when I refresh the page or click somewhere else and go back, a
>     red error message is displayed reading "Failed to start OpenOffice".
>
>     "Openoffice.log" in "/usr/share/eprints3/var" is completely empty,
>     even though it seems to be edited every time I try to start
>     OpenOffice from EPrints.
>
>     This is driving me nuts, please help me solve this puzzle. Any
>     help would be greatly appreciated.
>
>     -- 
>
>     *Med venlig hilsen/Best regards*
>
>     *JACOB WENZEL**
>     *Projektleder**
>
>     *ENERGIAKADEMIET*
>     Strandengen 1
>     8305 SAMS?
>     +45 60 61 15 97
>     jw at energiakademiet.dk <mailto:jw at energiakademiet.dk>
>     www.energiakademiet.dk <http://energiakademiet.dk>
>
>
>
>
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