EPrints 2.0 Documentation - Troubleshooting


Trouble Shooting

This section covers some things which can go wrong and why. If you have a suggestion for this section, let us know!

It will grow as people suggest new problems and solutions. Check the http://www.eprints.org/ website for the latest version.

System gives a ``500 Internal Error'' when viewing advanced search or submitting a document

Possible cause: No Subjects

Solution: Run generate_subjects

Apache Crashes with a segmentation fault.

Possible cause: apache linked against ``expat'' library. If you did not install apache from source then it is possible it was linked against the ``expat'' library. The problem arrises that it is also linked against mod_perl and when we use the XML::Parser module, that is also linked against expat. 2 expat's in one apache make it seg-fault.

Solution: Build apache following the detailed instructions in the ``requried software'' section of the documentation.

Changes to the config didn't appear on the website

Possible cause: Several.

Solution: Rebuild everything by re-running (for the archive in question) generate_static, generate_views, generate_apacheconf then stop and start apache. generate_abstracts can take a long time, so don't run it unless you want to update the abstracts themselves.

 EPrints 2.0 Documentation - Troubleshooting